Use of the web as central to the company’s business model is additionally commonly referred to as e-business. Through AirAsia.com, therefore customers solely ought to access the positioning from AirAsia.com to create airline price tag reservations, even more, they will create reservations for hotels and a spread of engaging packages offered by AirAsia.com. With e-Business system, the AirAsia will create value efficiencies like commissions to travel agents, and conjointly AirAsia not ought to produce a person’s Resource system the maximum amount as on alternative airlines.
E-Business applied AirAsia included within the application of B2C (Business to Consumer) that is meant for client applications are often directly related to the corporate while not having to travel through intermediaries (travel agents) like the standard reservation system. Implementation of e-Business on AirAsia supply numerous benefits each for the corporate nor for the client.
The system used as a POS (Point Of Sales) known as the world Distribution System (GDS). GDS has an interface within the type of GUI (Graphical User Interface) that directly affect customers. When customers interact with GUI malalui system, then the system in real-time processes can perform back-office individuals do validation, authorization and confirmation that eventually can provide the client an indication of {ticket|price tag|price price tag} sales so proof of this sale which can eventually be used as a plane ticket .
Air Asia’s success to maintaining quality airline with the employment of e-business as a core business model is one proof that the technology will offer competitive advantage in business competition. but the using of technology should even be supported by adequate infrastructure and systems that may offer optimal results for the profitability of the corporate.